Privacy Policy

At artsywoven, we consider your privacy not just a policy, but a core value. We understand the importance of safeguarding your personal information and take every measure to protect it with the utmost care and security. This Privacy Policy explains how we collect, use, secure, and manage your data, ensuring you feel confident and in control every time you interact with us.

Your Privacy, Our Priority

Important: Your trust is our most valuable asset. Rest assured, we will never sell, rent, or share your personal information with third parties. We’re dedicated to keeping your data secure and respecting your privacy at every step.

1. Information We Collect

We gather personal information through various interactions, especially when you make a purchase, register, or communicate with us. The types of information we collect include:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, communications with our support team, product preferences, and any other details you choose to share.

  • Transaction Information: Details such as the name on your payment method, card type, partial card number, and other payment-related information.

  • Technical Data: We collect information like your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences for receiving promotional content and your preferred method of contact.

2. Information You Share With Us

You may choose to share personal information with us in various ways, such as when you make a purchase, leave a review, or share content like photos, videos, or comments. This could include your name, email, shipping address, product preferences, and more.

3. How We Use Your Information

We use your information to:

  • Personalize your experience: Tailor our communication and services to your specific needs and preferences.

  • Offer relevant recommendations: Suggest products based on your past purchases and interactions.

  • Support you effectively: Address any questions, concerns, or issues you have regarding your orders or experience with us.

  • Ensure smooth transactions: Handle your purchases securely and efficiently while managing your account.

  • Provide ongoing care: Offer continuous support and assistance to ensure your satisfaction long after your purchase.

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These tools allow us to remember your preferences, improve website performance, and optimize your overall experience. You can adjust your cookie settings or opt out of Google Analytics at any time through your browser tools.

5. Email & Text Notifications

With your consent, we may send you updates on new products, promotions, and other exciting news via email or text. You will receive no more than four messages per month, ensuring we don’t overwhelm you. You can easily opt-out at any time by reaching out to us at [email protected].

6. Sharing Your Data

We value your privacy and will never sell or rent your personal data. However, we may share it with trusted third-party service providers who assist us in delivering our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting, advertising platforms, and other essential services.

  • Legal Requirements: We may disclose your information if required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every precaution to protect your personal data from unauthorized access, alteration, or disclosure. We use industry-standard encryption like SSL technology to secure your payment details, and all transactions are processed securely via PayPal. While no system can guarantee 100% security, we are committed to continuously improving our security measures to protect your information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill our services or as required by law. After you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that withdrawing consent may limit your access to certain services. To update or delete your information, simply reach out to us at [email protected].

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, correct any inaccuracies, and request the deletion of your information. To make any changes or request access, simply email us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and when necessary, communicated to you via email. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

By using artsywoven, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, feel free to contact us at [email protected]. We’re here to ensure that your experience with us is safe, secure, and enriching every time you interact with us.